FAQ About Us  / FAQ

1. What is virgin remy hair?


The best type of Remy hair is virgin, also called “cuticle” hair. When hair is harvested from a donor, the cuticle remains intact. The Virgin Remy is not chemically processed for color or texture. This means the hair has not been permed, dyed, colored, bleached or chemically processed in any way. Virgin Remy is very soft and 100% natural. The color of virgin hair is called natural because it is not processed for color. The natural hair color for virgin Indian, Asian, Brazilian, Mongolian and Malaysian virgin hair ranges from very to medium brown in color. 


The texture of virgin hair is generally straight, wavy or curly in texture. However any hair that has been chemically processed for color and texture, for example yaki, body wave or curls is no longer virgin. Sometimes, virgin hair texture may be altered to make curls and waves using a high pressure and heat method. The hair is still considered as virgin because no chemical processing is used. If Remy hair has been altered in color, it is chemically processed and no longer considered virgin. 

Virgin Remy hair last longer and is much less likely to tangle than non virgin Remy hair. In a nutshell, all virgin hair is Remy but not all hair is virgin.


2. Will the hair shedding or tangle? 

A: The hair is double weft weaving with no shedding. And as virgin cuticle aligned with no tangle.It could last over a year if taken good care.

3. Why the hair has grey hair? 

A: As virgin hair, we keep its original state. We will pick out the grey hair before packing, but kindly understand there might be some minimum exist in the bundle

4. Quality?

A.Completely 100% virgin hair without any mix. Some clients may talk about the dry ends when they receive the hair, we would like to clearly state that it's perfectly normal for human virgin hair to appear in this way, for it just loses the nutrition and health care for some time. Here's how you could do with this: nursing it with some hair oil or other conditioners. There will be no negative effects on the quality of hair.

5: How many pieces can make a full head?

A: Usually, it takes 3-4pcs to fully install a head. And according to the length of the hair, normally we would highly recommend you to purchase one more piece when the hair length is over 16 inches

6. How can I order one more bundle? 

A. You could place an order first, do not pay, leave a msg about what extra length you need, contact the seller to adjust the order amount so you could pay.

7. How long is the processing and shipment time? 

A: We will ship the goods within 24hours after the verifying time, shipment will take 3-7 days.

8. Is there any Customs tax? 

A: Usually we will put low amount in the invoice to avoid Custom tax, but due to different policy in different countries (especially in South America and Africa), there might be some Custom tax which is not considered in the price and should be paid by buyer. You could leave a msg when placing order about how much you want us to put on the invoice.



9.How to choose the size that suits me?




10.Color Reference








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Tel: +86-18953211698
Whatsapp: 0086-18953211698
E-mail: service@chisonhair.com
Jiaozhou Factory:Ligezhuang,JiaoZhou,China
Qingdao Office: Room 702,Building12,No.237 wannianquan Road,Licang District,Qingdao,China

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